Coconuts Beach Club SamoaThe Coconuts Beach Club Samoa
Samoa Beach Club Resort - Samoa - Homepage
At 5 pm we reached the hotel after being collected from the airfield by the drivers of the hotel. Afterwards she collected our information (standard check-in process) and asked us to heed it. You' d think a place of this caliber has someone to help you with your bag?
She was the only one who brought us to our room instead, and on the way there came two Samoans talking to the check-in queen in Samoan. There is no information about the location, what to do, information about renting a vehicle, Wi-Fi information or any directions around the area.
Though it felt almost like breath bsb kind of accommodation rather than any kind of place to relax. It felt like we were at someone's home and all the members of the household spoke their own languages and neglected their customers so much that they felt insulated and excluded. Restuarant was serving good meals, the waiters were inferior.
Strolling through the area you will experience the feeling of an abandoned holiday without other people. It has been in place for a long while, but the employees don't seem to know anything about the hospitableness or amenities the hotel/resort offers. She was unaware of the resort's spas, breakfasts, lunches, dinners, and so on.
The room has either a mini-bar or a mainland breakfest and no one has taken the trouble to tell what it was. When having breakfest on the continent is truly continuous breast and fruit muffins, no egg is not fat and it cannot be modified to any other kind of breakfest with the same value. Someone who looked like a cleaning lady saw us going down the road and then asked us to go back to our room to open the doormat.
You' d think a room washer would have a skeleton keys to all the rooms. That made us also ask if this is a real room cleaning agent and if our things would get lost when we returned to our room. As we went to the front desk and reported this, the hostess didn't seem to hear what we were saying.
Finally, when we were asked to give us a checkout response from the resorts, the welcome lady stood and watched us the whole way.